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If you have never written a description of your ideal customer, now is the time. Every business has a message. Knowing who you are trying to reach with your message is critical for business success. Are they male or female? Married or single? What age bracket? Education? Income? What are their interests? Hobbies? Do they have children? What ages are their children? How much do they spend each month for your products or services?
Often business owners think everyone is a potential customer. Even if you own something as basic as a grocery store, there will still be some demographic profiles that are better consumers than others. Senior citizens tend to eat out a great deal more than young
families with small children. These considerations can make the difference between success and failure when determining where to position a new outlet, or what kind of marketing material you intend to use.
Identifying your consumer appears on the surface to be common sense, but many businesses miss it. Information needs to be objectively gathered and reviewed in a mixed setting where potential consumers get to voice their issues.
Gathering this information is critical for your business strategy. The better profile you can draw for your ideal customer, the more pointed your message can be to reach them. Armed with the knowledge of your ideal customer, you can:
- Decide if a given business model will be successful in a given area.
- Develop a targeted marketing program to reach your ideal customer.
- Create a focused social media strategy.
There are four major categories you need to identify for your ideal customer.
- Geographic
- Demographic
- Psychographic
- Behavioral
The most common error made by business owners is the assumption that they are their ideal customer. They then develop marketing and outreach campaigns that target people like themselves. But entrepreneurs are a small exclusive segment of society and are seldom form a significant portion of a shop or service provider's customer base.
The best way to identify your ideal customer is to survey your existing customers and rank by volume of business. If you are opening a startup business, then seek existing data from similar businesses. One of the key advantages of a franchise is that the franchisor has significant information on customer demographics. Franchisor assistance in location selection, design and targeted marketing programs are a key reason franchises have a 400% better success rate than non-franchised startups. In the absence of a franchise, a reliable marketing or small business consultant can provide you with a questionnaire to help you identify your ideal customer.
Armed with the knowledge of your ideal customer, you can now choose an ideal location. A trendy coffee shop may want to be located near a college. A quiet business bar may want to be located near a downtown business district. A fast food restaurant should seek neighborhoods with young growing families. A good real estate broker familiar with local demographics can assist you in site selection.
The bottom line is identification of ideal customer is one task the small business owner should not endeavor to do alone. Objective data is critical and an objective opinion is essential.
Often business owners think everyone is a potential customer. Even if you own something as basic as a grocery store, there will still be some demographic profiles that are better consumers than others. Senior citizens tend to eat out a great deal more than young
families with small children. These considerations can make the difference between success and failure when determining where to position a new outlet, or what kind of marketing material you intend to use.
Identifying your consumer appears on the surface to be common sense, but many businesses miss it. Information needs to be objectively gathered and reviewed in a mixed setting where potential consumers get to voice their issues.
Gathering this information is critical for your business strategy. The better profile you can draw for your ideal customer, the more pointed your message can be to reach them. Armed with the knowledge of your ideal customer, you can:
- Decide if a given business model will be successful in a given area.
- Develop a targeted marketing program to reach your ideal customer.
- Create a focused social media strategy.
There are four major categories you need to identify for your ideal customer.
- Geographic
- Demographic
- Psychographic
- Behavioral
The most common error made by business owners is the assumption that they are their ideal customer. They then develop marketing and outreach campaigns that target people like themselves. But entrepreneurs are a small exclusive segment of society and are seldom form a significant portion of a shop or service provider's customer base.
The best way to identify your ideal customer is to survey your existing customers and rank by volume of business. If you are opening a startup business, then seek existing data from similar businesses. One of the key advantages of a franchise is that the franchisor has significant information on customer demographics. Franchisor assistance in location selection, design and targeted marketing programs are a key reason franchises have a 400% better success rate than non-franchised startups. In the absence of a franchise, a reliable marketing or small business consultant can provide you with a questionnaire to help you identify your ideal customer.
Armed with the knowledge of your ideal customer, you can now choose an ideal location. A trendy coffee shop may want to be located near a college. A quiet business bar may want to be located near a downtown business district. A fast food restaurant should seek neighborhoods with young growing families. A good real estate broker familiar with local demographics can assist you in site selection.
The bottom line is identification of ideal customer is one task the small business owner should not endeavor to do alone. Objective data is critical and an objective opinion is essential.